{"id":1795,"date":"2022-11-17T17:47:20","date_gmt":"2022-11-17T21:47:20","guid":{"rendered":"https:\/\/wp-qwtrust-prod.azurewebsites.net\/?page_id=1795"},"modified":"2023-12-18T08:04:43","modified_gmt":"2023-12-18T12:04:43","slug":"queue-ivr","status":"publish","type":"page","link":"https:\/\/qwetrust.com\/es\/queue-ivr\/","title":{"rendered":"Turnos IVR"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1795\" class=\"elementor elementor-1795\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-408fe301 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"408fe301\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-527955d6\" data-id=\"527955d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-40225887 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40225887\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-103ce91f\" data-id=\"103ce91f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3ed721 elementor-widget elementor-widget-button\" data-id=\"a3ed721\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Turnos IVR<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4981e736 elementor-widget elementor-widget-heading\" data-id=\"4981e736\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Convierta sus llamadas perdidas en turnos de servicio<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b9c73c elementor-widget elementor-widget-text-editor\" data-id=\"7b9c73c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despu\u00e9s de 5 timbrazos su posible llamada perdida la podemos convertir en un turno de servicio para que un representante devuelva la llamada y brinde el servicio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ad61256\" data-id=\"3ad61256\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73a02b08 elementor-widget elementor-widget-image\" data-id=\"73a02b08\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"719\" src=\"\/wp-content\/uploads\/2023\/12\/ivr@2x-1024x920.png\" class=\"attachment-large size-large wp-image-3585\" alt=\"\" srcset=\"\/wp-content\/uploads\/2023\/12\/ivr@2x-1024x920.png 1024w, \/wp-content\/uploads\/2023\/12\/ivr@2x-300x270.png 300w, \/wp-content\/uploads\/2023\/12\/ivr@2x-768x690.png 768w, \/wp-content\/uploads\/2023\/12\/ivr@2x-13x12.png 13w, \/wp-content\/uploads\/2023\/12\/ivr@2x.png 1184w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-5eab20a elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5eab20a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09321b5\" data-id=\"09321b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-52f3f35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52f3f35\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b3e3bdd\" data-id=\"b3e3bdd\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60becb9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"60becb9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82dd791 elementor-widget elementor-widget-heading\" data-id=\"82dd791\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Beneficios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77b3ea3 elementor-widget elementor-widget-text-editor\" data-id=\"77b3ea3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Mejora la imagen de la compa\u00f1\u00eda ya que siempre tendr\u00e1n la alternativa de tomar un turno para que alguien le responda la llamada.<\/li><li>Mejora la experiencia de quien llama ya que en vez de permanecer por largo tiempo esperando que le respondan, podr\u00e1 esperar tranquilamente que alguien le llame.<\/li><li>Podemos grabar una orientaci\u00f3n en nuestro sistema con el fin de que pueda contestar las preguntas m\u00e1s frecuentes sin la necesidad de tener que hablar con un representante de servicio.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0db75f6 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"0db75f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d223b44 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"d223b44\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"\/wp-content\/uploads\/2022\/11\/iStock-1369288369-1024x683.jpg\" class=\"attachment-large size-large wp-image-2105\" alt=\"\" srcset=\"\/wp-content\/uploads\/2022\/11\/iStock-1369288369-1024x683.jpg 1024w, \/wp-content\/uploads\/2022\/11\/iStock-1369288369-300x200.jpg 300w, \/wp-content\/uploads\/2022\/11\/iStock-1369288369-768x512.jpg 768w, \/wp-content\/uploads\/2022\/11\/iStock-1369288369.jpg 1253w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-10782ade elementor-section-content-space-between functional-box elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10782ade\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2cf7ba48\" data-id=\"2cf7ba48\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-864129d elementor-view-stacked elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"864129d\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><defs><style>.fa-secondary{opacity:.4}<\/style><\/defs><path class=\"fa-primary\" d=\"M81.84 152.1C77.43 156.9 71.21 159.8 64.63 159.1C58.05 160.2 51.69 157.6 47.03 152.1L7.029 112.1C-2.343 103.6-2.343 88.4 7.029 79.03C16.4 69.66 31.6 69.66 40.97 79.03L63.08 101.1L118.2 39.94C127 30.09 142.2 29.29 152.1 38.16C161.9 47.03 162.7 62.2 153.8 72.06L81.84 152.1zM81.84 312.1C77.43 316.9 71.21 319.8 64.63 319.1C58.05 320.2 51.69 317.6 47.03 312.1L7.029 272.1C-2.343 263.6-2.343 248.4 7.029 239C16.4 229.7 31.6 229.7 40.97 239L63.08 261.1L118.2 199.9C127 190.1 142.2 189.3 152.1 198.2C161.9 207 162.7 222.2 153.8 232.1L81.84 312.1zM0 416C0 389.5 21.49 368 48 368C74.51 368 96 389.5 96 416C96 442.5 74.51 464 48 464C21.49 464 0 442.5 0 416z\"><\/path><path class=\"fa-secondary\" d=\"M192 384H480C497.7 384 512 398.3 512 416C512 433.7 497.7 448 480 448H192C174.3 448 160 433.7 160 416C160 398.3 174.3 384 192 384zM256 224H480C497.7 224 512 238.3 512 256C512 273.7 497.7 288 480 288H256C238.3 288 224 273.7 224 256C224 238.3 238.3 224 256 224zM256 128C238.3 128 224 113.7 224 96C224 78.33 238.3 64 256 64H480C497.7 64 512 78.33 512 96C512 113.7 497.7 128 480 128H256z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFuncionalidades principales\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8dd9b expanded-text elementor-widget elementor-widget-text-editor\" data-id=\"df8dd9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Permite al ciudadano interactuar a trav\u00e9s de una llamada telef\u00f3nica con el objetivo de radicar una solicitud de servicio.<\/p><p>Permite detallar el servicio solicitado e ir llevando al ciudadano por pasos.<\/p><p>Permite convertir la solicitud en turno.<\/p><p>Recibe notificaciones del progreso de su solicitud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6eacd896 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6eacd896\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1bc500e3\" data-id=\"1bc500e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-2485d97e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2485d97e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d998598\" data-id=\"3d998598\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59da745b elementor-widget elementor-widget-heading\" data-id=\"59da745b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00a1Comencemos ahora!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-498a037c elementor-widget elementor-widget-heading\" data-id=\"498a037c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">En Qwetrust te guiaremos a mejorar la experiencia de servicio para tus clientes.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3b3f256e\" data-id=\"3b3f256e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7fa151f0\" data-id=\"7fa151f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-145f1342 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"145f1342\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicite un Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Queue IVR Turn your missed calls into service shifts After 5 rings your possible missed call can be converted into a service shift for a representative to return the call and provide service. Benefits It improves the company&#8217;s image since they will always have the alternative of taking a turn to have someone answer the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1795","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/pages\/1795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/comments?post=1795"}],"version-history":[{"count":33,"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/pages\/1795\/revisions"}],"predecessor-version":[{"id":3588,"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/pages\/1795\/revisions\/3588"}],"wp:attachment":[{"href":"https:\/\/qwetrust.com\/es\/wp-json\/wp\/v2\/media?parent=1795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}